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Open nowPosted 5 days ago

Customer Engagement Executive

MyCareersFuture94,028 open roles

Pay
SGD 2,800 – SGD 3,600 a month
Where
Singapore
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Your applicationOpen nowCustomer Engagement ExecutiveMyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 5 days ago

The posting

Full-Time:

  • Location: Must be comfortable to travel to different branches when required (Bukit Timah Plaza, Century Square, Oasis Terraces, Parkway Centre, Thomson Plaza)

Work Days:

  • Monday-Friday: shifts within centre opening hours (10am-10pm)
  • Saturday-Sunday: shifts within centre opening hours (8am-6pm)
  • Able to work shift hours and on weekends (4 weekdays and 1 weekend)
  • 44 hours per week

Job Responsibilities:

  • Acquire and maintain strong knowledge of the organisation's programmes, services and processes
  • Keep abreast of latest MOE initiatives to stay relevant with customers' needs
  • Actively promote programmes to both prospective and existing customers
  • Attend to customers' needs and enquiries in a prompt and customer-centric manner
  • Build rapport and maintain a positive relationship with all stakeholders
  • Handle all walk-ins, phone, text messages and online enquiries in a warm, earnest and professional manner
  • Ensure administrative duties like registration and enrolment data are accurately captured in a meticulous and detailed manner
  • Maintain an updated record of customer interactions, including inquiries, feedback and complaints
  • Provide support and assistance to teachers and students whenever required
  • Uphold a strong communication platform between teachers and parents
  • Assist in other adhoc duties as assigned

Job Requirements:

  • Minimum qualifications: Diploma
  • Strong proficiency in spoken and written English
  • Proficient with Google Docs, Google Sheets and Microsoft Office
  • Good team player with ability to work with minimal supervision
  • Prior experience in education industry would be advantageous

Please note that the position and remuneration can be negotiated based on the candidate's relevant experience(s).

Only shortlisted candidates will be contacted.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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