Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 9 days ago

Customer Experience Executive

MyCareersFuture94,028 open roles

Pay
SGD 1,000 – SGD 2,000 a month
Where
Central, Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Experience ExecutiveMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 9 days ago

The posting

Job Summary

The Customer Service Executive is responsible for providing exceptional service to clients and ensuring a positive experience at the movement studio.

This role involves handling inquiries, managing memberships, and supporting daily operations to enhance client satisfaction and studio efficiency.

Job Description

1. Client Interaction and Engagement:

- Greet clients and visitors warmly, providing a friendly and welcoming atmosphere.

- Address client inquiries and concerns promptly, both in person and via phone, email, or social media.

- Provide information about classes, schedules, membership options, and studio policies.

2. Membership Management:

- Assist clients with membership sign-ups, renewals, bookings and cancellations.

- Process payments and manage billing inquiries.

- Handle waitlists and ensure smooth class transitions.

- Communicate any changes or updates to clients effectively.

- Maintain accurate and up-to-date membership records.

3. Administrative Support:

- Perform administrative tasks such as data entry, filing, and report generation.

- Manage inventory of studio supplies and merchandise, including ordering and restocking as needed.

- Studio housekeeping - cleanliness and organization of the studio and front desk. Monitor and maintain a safe and secure environment for clients and staff.

4. Customer Feedback:

- Collect client feedback to improve studio services and offerings.

- Address and resolve client complaints or issues in a professional manner.

- Report recurring issues or suggestions to management for further action.

5. Marketing and Promotion:

- Work with marketing team for member events, workshops and promotional campaigns and is effectively communicated with new and/or current members.

- Acquire videos, photos and other forms of content for marketing team to create Instagram stories.

6. Team Collaboration:

- Work closely with instructors, managers, and other staff members to ensure a cohesive team environment.

- Participate in staff meetings and training sessions.

Qualifications

• Previous experience in customer service or a similar role is preferred.

• Strong communication and interpersonal skills.

• Proficiency in basic computer applications and studio management software.

• Ability to multitask, organise and manage time effectively.

• Friendly and approachable demeanor with a focus on customer satisfaction and proactive attitude.

• Basic knowledge of movement or fitness is a plus.

• Willingness to move some light and moderate weight items.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.