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Open nowPosted 30 days ago

Customer Quality Assurance

MyCareersFuture94,028 open roles

Pay
SGD 5,000 – SGD 6,000 a month
Where
West, Singapore
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Your applicationOpen nowCustomer Quality AssuranceMyCareersFuture · West, Singapore
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 30 days ago

The posting

Position Summary

The Customer Quality Assurance (CQA) Engineer is responsible forhandling customer quality issues, ensuring timely resolution of complaints, andmaintaining high customer satisfaction through effective communication andcorrective actions.

Key Responsibilities

· Manage and resolve customercomplaints and RMA cases

· Lead 8D reports, including:

· Root cause analysis

· Corrective and preventive actions (CAPA)

· Coordinate with internal teams:

· Manufacturing

· Test Engineering

· Quality and NPI

· Provide timely and accurate feedbackto customers

· Track and improve:

· Customer satisfaction

· Field return rates

· Support customer audits and qualityreviews

· Drive continuous improvement based oncustomer feedback

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    The review screen in CV Rocket: how each CV was read, round by round.
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Why it works

3×

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By hand5–10
With CV Rocket100
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Before you press

Straight answers

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