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Open nowPosted 12 days ago

Customer Relations Officer

MyCareersFuture94,028 open roles

Pay
SGD 3,400 – SGD 4,800 a month
Where
Singapore
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Your applicationOpen nowCustomer Relations OfficerMyCareersFuture · Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 12 days ago

The posting

Customer Relations Officer (HDB Project)

Responsibilities:

  • Handle Complaints: Resolve all conflicts, feedback, and complaints from residents and shop tenants regarding the project.
  • Meeting Representative: Attend dialogue sessions and meetings with the Client, RC, CCC, Town Council, and other government bodies.
  • Ground Engagement: Conduct regular house-to-house visits to residents affected by the works. Update them on work schedules and any potential impact (noise, dust, etc.).
  • Reporting: Keep proper records of all feedback and report to the Project Manager/Board.
  • Ad-hoc: Any other public relations duties assigned by the management.

Requirements:

  • Education: Minimum GCE "A" Level or Diploma (any field).
  • Experience: At least 3 years of experience in similar experience
  • Industry: Experience in HDB projects (HIP, BTO, or Lift Upgrading) is a major advantage.
  • Skills: Must be able to communicate well with residents and handle difficult situations on-site.
  • Entry-Level: Candidates with no experience but have at least GCE “O” Level may be considered for the APRO (Assistant Public Relations Officer) role.

To Apply:

Please apply with your resume with the following information:

  1. Current & Expected Salary
  2. Reason for Leaving
  3. Availability / Notice Period

Only shortlisted candidates will be contacted.

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