Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 21 days ago

Customer Relations Officer

MyCareersFuture94,028 open roles

Pay
SGD 3,500 – SGD 5,000 a month
Where
Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Relations OfficerMyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 21 days ago

The posting

The Customer Relations Officer is responsible for managing customer and stakeholder communications, handling feedback and complaints, and providing administrative support to ensure smooth project operations and positive relationships with clients, residents, neighbouring premises, and other stakeholders.

Key Responsibilities

Customer & Stakeholder Relations

  • Act as the point of contact for enquiries, feedback, complaints, and concerns from clients, residents, neighbouring premises, and other stakeholders.
  • Communicate construction updates and upcoming activities, particularly major works such as excavation, piling, concreting, tower crane installation, lane closures, and other activities that may affect the surrounding community.
  • Follow up on complaints and feedback and coordinate with the project team to ensure timely resolution.
  • Maintain good relationships with clients, residents, neighbouring premises, and relevant stakeholders.
  • Attend client and stakeholder meetings when required.

Communication & Engagement

  • Assist in planning and coordinating stakeholder and community engagement activities.
  • Prepare notices, project updates, newsletters, and other communication materials.
  • Support communication through appropriate digital and social media platforms where required.
  • Represent the company professionally when engaging with members of the public and stakeholders.

Administrative & Reporting Support

  • Maintain records of enquiries, complaints, feedback, follow-up actions, and resolutions.
  • Prepare regular reports on customer and stakeholder engagement activities.
  • Prepare project-related correspondence, reports, memos, and presentations.
  • Maintain and organize relevant project documentation.
  • Attend meetings and take minutes when required.

Other Responsibilities

  • Coordinate with internal departments and project teams to follow up on customer and stakeholder matters.
  • Perform other duties as assigned by management in support of project and business objectives.

Job Requirements

  • Diploma or Degree in Business Administration, Communications, Public Relations, Customer Relations or a related discipline.
  • Minimum 2–4 years of relevant experience in customer relations, public relations, community relations or stakeholder management.
  • Experience in the construction or property development industry will be an advantage.
  • Strong interpersonal and communication skills with the ability to engage confidently with different stakeholders.
  • Good complaint-handling and problem-solving skills, with a professional and service-oriented approach.
  • Able to communicate construction-related information clearly to members of the public and affected stakeholders.
  • Good coordination and follow-up skills, with the ability to work closely with project teams and multiple parties.
  • Proficient in Microsoft Office applications, including Word, Excel and PowerPoint.
  • Strong written and verbal communication skills in English.
  • Mature, patient, responsible and able to handle sensitive or challenging situations professionally.
  • Able to work independently as well as collaboratively in a fast-paced construction environment.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.