The posting
Enjoy speaking with people?
Be the face of our brand as a CUSTOMER RELATIONS OFFICER.
What you’ll do:
- Managing Inquiries: Answer questions and provide helpful resources to clients via phone, email, web chat, or in person
- Resolving Issues: Receive, log, and investigate customer complaints, providing fair solutions and following up to confirm satisfaction
- Troubleshooting Issues: Assess product or service problems, apply company policies, and coordinate with internal departments to fix issues quickly
- Building Long-Term Loyalty: Reach out to existing clients to share updates, introduce new features, and strengthen professional relationships
Requirements:
✔ Minimum Diploma and above
✔ Clear verbal and written interpersonal skills.
✔ Strong multi-tasking and time-management capabilities.
✔ Ability to handle confidential data professionally
EA License Number: 22C1278
Disclaimer: By applying, you consent to being contacted for current or future job opportunities. All personal data will be managed in line with Singapore's PDPA and used solely for recruitment purposes.



