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Open nowPosted 7 days ago

Customer Relations Specialist | Up to $4k - JL99

MyCareersFuture94,028 open roles

Pay
SGD 3,500 – SGD 4,000 a month
Where
Singapore
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Your applicationOpen nowCustomer Relations Specialist | Up to $4k - JL99MyCareersFuture · Singapore

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 7 days ago

The posting

Position Title : Customer Relations Specialist

Working days : Monday to Friday

Working hours : 8:30 AM – 6:15 PM (44 hours/week)

Salary : $3,500 – $4,000 per month + Commission

Location : (Support nearby centre)

  • Choa Chu Kang ↔ Choa Chu Kang
  • Woodlands ↔ Hougang
  • Pandan Valley ↔ Jurong East

Key Responsibilities:

1. Lead Management & Conversion

• Engage inbound and outbound leads (calls, walk-ins, digital enquiries)

• Build rapport with parents and understand their needs

• Present the school’s value proposition, curriculum, and programmes

• Drive conversion of leads into centre visits and enrolments

2. Centre Tours & Sales Closure

• Conduct centre tours for prospective parents

• Communicate curriculum, teaching approach, and child outcomes

• Take full ownership of closing enrolments, including follow-ups and securing

commitment

3. Customer Experience Excellence

• Deliver a premium experience for every parent interaction

• Ensure timely and consistent follow-ups before and after visits

• Build long-term relationships with parents to support retention and referrals

• Act as the primary point of contact for parents throughout their journey

4. Brand Representation

• Represent the centre brand

• Ensure consistency in messaging and service delivery aligned with brand values

5. Performance & Targets

• Achieve and exceed individual targets for:

o Lead-to-visit conversion

o Visit show-up rates

o Enrolments

• Maintain accurate tracking of leads, follow-ups, and outcomes

• Continuously improve conversion performance through feedback and learning

Requirements: • Diploma holder • 3 years of sales experience, preferably in EC Industry • Willing to work weekends as required (to support parent visits)

Interested applicants can also send your resume to ([email protected]) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Lee Jie Ying | Reg No: R26163477

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

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