The posting
Customer Service Assistant
We are looking for a responsible and organised Customer Service Assistant to support our team in handling customer enquiries and daily administrative tasks.
Job Responsibilities
- Handle customer enquiries via email, WhatsApp and phone calls.
- Follow up with customers on enquiries and ongoing matters.
- Assist with quotations, invoices and general documentation.
- Provide administrative and coordination support to the team.
- Keep track of pending matters and ensure timely follow-up.
- Perform other customer service and administrative duties as required.
Requirements
- Good spoken and written English and Mandarin
- Comfortable communicating with customers by phone, WhatsApp and email.
- Organised, responsible and detail-oriented.
- Able to multitask and follow up independently.
- Basic Microsoft Office and computer skills.
- Customer service or administrative experience preferred.
- Training will be provided. Working Hours
- Monday to Friday: 9:30am to 6:30pm
- Saturday: 9:30am to 1:30pm



