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Open nowPosted 7 days ago

Customer Service Assistant

MyCareersFuture94,028 open roles

Pay
SGD 2,200 – SGD 2,400 a month
Where
West, Singapore
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Your applicationOpen nowCustomer Service AssistantMyCareersFuture · West, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 7 days ago

The posting

Job scope :

  • Handle calls and emails promptly by providing accurate and timely information, alternatives, and solutions to customer orders
  • Respond to customers' queries and concerns with the aim of achieving excellent service standard
  • Follow up promptly with customers to resolve issues
  • Provide respondents' feedback to respective departments to improve customer experience
  • Evaluating and processing Return requests from customers
  • Perform after-call administration work such as job openings, generating customs document/parcel manifest, filing, and all related matters
  • Liaise with the transporter to ensure B2B shipments are delivered promptly
  • Prepare billing to B2B clients for submission before the cut-off date
  • Prepare weekly or monthly reports as required by Management
  • Suggest Standard Operating Procedures for new procedures or processes that help create efficiency for the team

Requirements :

"O" Level/ ITE Nitec/ Diploma in related field

Proficient in Microsoft Office

Initiative with positive attitude, willingness to learn and must be a team player

Committed and able to work independently

Friendly and Customer Service oriented

Good communication skills

Working hours : Monday to Friday (9.30am to 6.30pm)

Please Whatsapp us at +65 9338 7787 to arrange for an interview.

Work Location: West

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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