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Open nowPosted 25 days ago

Customer Service Assistant

MyCareersFuture94,028 open roles

Pay
SGD 2,000 – SGD 2,400 a month
Where
North, Singapore
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Your applicationOpen nowCustomer Service AssistantMyCareersFuture · North, Singapore
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  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 25 days ago

The posting

Job Title: Customer Service Assistant Location: DB Golf Center, 249 Sembawang Rd, Singapore 758352

About the Role: DB Golf Center is seeking a Full Time Customer Service Assistant to join our team. The role will primarily focus on customer service at our new location. If you have a passion for customer service and enjoy contributing to a dynamic and growing golf facility, we would love to hear from you!

Working on weekends, 2 days off per week.

Key Responsibilities:

  • Customer Assistance: Provide exceptional service to customers, ensuring a smooth and positive experience.
  • Facility Navigation: Guide customers through the facility, assisting them with golf range, simulators, and event areas.
  • Booking & Scheduling: Assist in managing bookings for lessons, simulator sessions, and events.
  • Product Knowledge: Offer information on DB Golf Center’s services.
  • Administrative Support: Help with operational tasks, including maintaining the customer service area and ensuring equipment functionality.
  • Collect Payments: Handle customer payments for bookings, services, and products, ensuring accurate transactions and receipts.
  • Customer Feedback: Gather and report customer feedback to management for continuous service improvement.

Qualifications & Experience:

  • Required: Previous customer service experience, preferably in a sports or leisure setting. Strong communication skills and a friendly, approachable attitude. Ability to stay organized and manage multiple tasks efficiently.
  • Preferred: Knowledge of golf or prior experience in a golf-related environment. Comfortable with basic administrative duties and processing digital payments.

Additional Requirements:

  • Flexibility to work shifts on weekends and public holidays as needed.
  • A positive, professional attitude with excellent customer service skills.

If you're passionate about delivering exceptional customer experiences and excited to join our expanding team, apply now!

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