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Open nowPosted 2 days ago

Customer Service Associate (Frontline) #FinancialInstitution($4000-$4500) #NJA

MyCareersFuture94,028 open roles

Pay
SGD 3,500 – SGD 4,500 a month
Where
Central, Singapore
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Your applicationOpen nowCustomer Service Associate (Frontline) #FinancialInstitution($4000-$4500) #NJAMyCareersFuture · Central, Singapore

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7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 2 days ago

The posting

  • Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time
  • Ensure unresolved issues over the counter are promptly followed up within stipulated time
  • Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners
  • Provide excellent customer service experience
  • Manage customer feedbacks/complaints with a good closure within the operational turnaround time
  • Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks

The Requirements:

  • GCE‘A’/ Diploma/ Degree holder from recognized institution
  • Applicant with professional insurance certifications such as BCP, PGI, M5, M9, M9A and Health Insurance will be advantageous

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

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