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Open nowPosted 13 days ago

CUSTOMER SERVICE ASSOCIATE – LUXURY WATCH BRAND | $3000 + AWS + VB (1-2 months)

MyCareersFuture94,028 open roles

Pay
SGD 3,000 a month
Where
Singapore
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Your applicationOpen nowCUSTOMER SERVICE ASSOCIATE – LUXURY WATCH BRAND | $3000 + AWS + VB (1-2 months)MyCareersFuture · Singapore

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This job: posted 13 days ago

The posting

💰 Salary: Up to $3,000/month + 13th Month AWS 🎁 Variable Bonus: 1–2 months 📅 Working Hours: 5-day work week 📍 Singapore

About the Role

Join a prestigious Swiss luxury watch brand as a Customer Service Associate within the After-Sales Service team. You will be the key point of contact for customers, providing professional assistance and ensuring a seamless service experience.

Key Responsibilities

  • Handle customer enquiries via phone and email.
  • Provide accurate information on watch models, features, pricing, warranties and services.
  • Assist customers with product care, maintenance and usage guidance.
  • Maintain accurate customer and service records in the CRM system.
  • Handle and resolve customer complaints professionally and promptly.
  • Coordinate with internal teams overseas on repairs and after-sales matters.
  • Support general administrative duties within the department.
  • Perform other duties as assigned by the Customer Service Manager.

Requirements

  • Prior experience in luxury retail, watches, premium brands or customer service is preferred.
  • Excellent communication and interpersonal skills.
  • Patient, empathetic and professional when handling customers.
  • Strong problem-solving and customer service mindset.
  • Well-organised with the ability to manage multiple tasks.
  • Proactive team player with a positive attitude.
  • Passion for luxury watches will be an advantage.

📩Apply Now

Send your resume (MSWord format) to:

📱 WhatsApp / Telegram: 8509 0409

Please include your availability, notice period and expected salary in your application.

Only shortlisted candidates will be notified.

—

Annie Hoang(R25158747)

CREW by HRnet |HRnet Ventures Pte Ltd

EA24C2435

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