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Open nowPosted 29 days ago

Customer Service

MyCareersFuture94,028 open roles

Pay
SGD 2,600 – SGD 3,500 a month
Where
West, Singapore
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Your applicationOpen nowCustomer ServiceMyCareersFuture · West, Singapore
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 29 days ago

The posting

Job Highlights

  • We offer attractive salary commensurate with work experience
  • Great opportunities for learning & career advancement
  • Medical, dental & insurance benefits

JOB RESPONSIBILITIES

  • Provides customer support, responding to customer requests in a timely and accurate manner while demonstrating a high level of customer service empathy, professionalism and respect.
  • Prepare all related documents pertaining to import and export including Permit Declarations.
  • Liaise with Carriers / Forwarders/ Depots on bookings of vessels for import/exports, collection of containers and arrival dates of vessels, port charges, etc for imports & return of containers.
  • Maintain relationships with customers, shipping line, PSA & relevant parties.
  • Do following up customer orders from start to the end.
  • Returns all internal/external calls, emails, and faxes in a timely manner, ensuring that customers’ concerns are understood and resolution is clearly explained.
  • Solve customer problems and help resolve issues.
  • Preparing bills and invoices on time, before closing time.
  • Ensure accurate and timely data entry into the inhouse system.
  • Excellent multitasking skills within their work space as well as computer software programs.
  • Cooperative and helps to promote teamwork.

JOB REQUIREMENTS

  • Computer literacy
  • Good interpersonal skill
  • Diploma holder in Maritime Studies, Shipping, Logistics & Supply Chain

Working Hours

Mon - Fri (8:30am to 5:30pm)

Sat (8:30am to 12:30pm)

Working Location

14 Tuas Avenue 6, Singapore 639767

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on MyCareersFuture's form

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  4. Every reply, sorted

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  5. Reply with AI

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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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By hand5–10
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Before you press

Straight answers

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