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Open nowPosted 30 days ago

Customer Service | Education Industry

MyCareersFuture94,028 open roles

Pay
SGD 2,300 – SGD 2,900 a month
Where
East, Singapore
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Your applicationOpen nowCustomer Service | Education IndustryMyCareersFuture · East, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 30 days ago

The posting

Join Our Team at My Bright Education Pte Ltd – Customer Service Specialist

Are you passionate about delivering exceptional service and making a difference in the education industry? My Bright Education Pte Ltd is looking for a dedicated Customer Service Specialist to join our vibrant team in the Tampines East Region. In this full-time role, you'll be at the forefront of ensuring our clients receive outstanding support and service.

Key Responsibilities:

  • Responding promptly and professionally to customer inquiries and complaints via phone, email, and other communication channels
  • Troubleshooting and resolving customer issues quickly and effectively, ensuring satisfaction
  • Keeping accurate records of customer interactions and following up as necessary
  • Assisting with product and service queries, offering guidance and support
  • Collaborating with cross-functional teams to provide a seamless and positive customer experience
  • Identifying opportunities for process improvements and contributing feedback to enhance customer service
  • Fostering a customer-centric work environment where every team member strives for excellence

Requirements:

  • 1-2 years of customer service experience, ideally in the education sector
  • Strong communication and interpersonal skills, with the ability to build positive relationships with customers
  • Excellent problem-solving abilities and critical thinking skills to address diverse customer needs
  • Proficiency in Microsoft Office and the ability to quickly adapt to new software systems
  • A genuine passion for delivering exceptional service with a positive, can-do attitude
  • Flexibility to thrive in a dynamic, fast-paced environment with shifting priorities

What We Offer:

  • Competitive salary with comprehensive medical and dental benefits
  • Generous annual leave and sick leave
  • Opportunities for professional growth and career advancement
  • A collaborative, inclusive, and supportive work culture
  • Discounts on educational products and services to enhance your learning journey
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    The review screen in CV Rocket: how each CV was read, round by round.

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  4. Every reply, sorted

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