The posting
Job Summary
The Customer Service Executive assists & support the Sales Manager in customer enquiry & sales transactions and Order fulfilment.
Job Responsibilities
· Attend to customer enquiries through email and phone, prompt reply/acknowledgement to customer and general sales matters.
· Prepare Quotations, Sales Order, Sub-contractor update report.
· Monitor and follow up on customers’ orders and RMA support.
· Sales support for the fulfilment of orders placed by customers.
· Ensure proper documentation records and filings
· Create and maintain customer records includes NDA, vendor & customer form, Credit Note form.
· Liaise with forwarder and vendor on shipment.
· Any other duties as assigned by supervisor
People Requirements
- GCE “N”/ ”O” Level, Diploma minimum requirement.
- Experience in a sales support role for B2B sales will be an advantage.
- Proficient in MS Excel.
- Able to work in a fast paced, dynamic environment.
- Able to work independently with minimal supervision and good team player.
- Positive attitude with great interpersonal and communication skills.
- Able to start work immediately is an added advantage.



