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Open nowPosted 10 days ago

Customer Service Executive

MyCareersFuture94,028 open roles

Pay
SGD 1,500 – SGD 2,500 a month
Where
Central, Singapore
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Your applicationOpen nowCustomer Service ExecutiveMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 10 days ago

The posting

We are looking for a friendly, proactive and responsible Part-Time Customer Service Executive to support our front desk and engage with both existing and potential clients.

This is not just a receptionist role. You will be responsible for creating a welcoming experience at the studio while actively following up with enquiries and leads through WhatsApp and phone calls.

Key Responsibilities

  • Welcome and engage clients and visitors at the studio
  • Respond to enquiries through WhatsApp, phone and other channels
  • Call new and existing leads to arrange trials and consultations
  • Follow up consistently with leads who have not responded or booked
  • Follow up with clients after trials and consultations
  • Engage existing clients and assist with bookings, scheduling and general enquiries
  • Maintain accurate records of leads, follow-ups and outcomes
  • Re-engage older leads and past enquiries
  • Support Personal Trainers and Physiotherapists with client coordination
  • Assist with basic front-desk administration and daily studio operations
  • Support studio promotions, events and client engagement activities

What We're Looking For

  • Friendly, confident and comfortable speaking with people
  • Good communication skills in person, over WhatsApp and on the phone
  • Proactive and willing to make outbound calls
  • Responsible and organised with follow-ups
  • Comfortable working towards lead follow-up and appointment-booking targets
  • Basic computer and administrative skills
  • Customer service, retail, hospitality, fitness or sales experience is an advantage
  • Able to work independently during assigned shifts

We are looking for someone who takes initiative, enjoys interacting with people and understands that every enquiry should be properly followed up.

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