Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 17 days ago

Customer Service Executive

MyCareersFuture94,028 open roles

Pay
SGD 2,600 – SGD 3,300 a month
Where
Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service ExecutiveMyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 17 days ago

The posting

1. Transaction Processing & Documentation

  • Process purchase orders accurately in the system with complete supporting documentation, in compliance with PDPA guidelines
  • Perform collection of payments, including instalments, new sales, and ancillary items (e.g. praying items)
  • Process refunds, payments, memos, and credit notes in accordance with company procedures
  • Issue official receipts for payments received via bank transfer and PayNow
  • Scan and upload purchase order and related documents into the system in a timely manner

2. Customer & Agent Support

  • Attend to walk-in customers and manage service queues efficiently
  • Respond to customer and agent enquiries relating to billing and other service matters in a professional manner
  • Provide support to agents in documentation processing and submission
  • Handle customer feedback, complaints, and follow-ups effectively
  • Support agents with customer-related matters when required

3. Administrative & Operational Duties

  • Maintain and update Giro application records in Excel and ensure timely submission of forms to the collections team
  • Perform weekly bank deposits for cash collections in accordance with internal controls
  • Liaise and coordinate with relevant departments to ensure smooth workflow and service delivery

4. Compliance & Controls

  • Ensure all transactions and documentation adhere to company policies, internal controls, and PDPA requirements
  • Maintain accuracy, confidentiality, and proper record-keeping at all times

5. Other Duties

  • Undertake any other assignments as delegated by immediate superior from time to time

Requirements & Qualifications:

  • Minimum GCE ‘N’ / ‘O’ Level or equivalent qualification
  • Proficient in spoken and written English and Mandarin
  • Computer literate with working knowledge of Microsoft Office applications
  • Good interpersonal and communication skills
  • Strong attention to detail with high level of accuracy
  • Customer service-oriented with a professional, presentable, and well-groomed appearance
  • Able to work independently as well as collaboratively within a team
  • Willingness to learn and adapt to operational requirements
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.