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Open nowPosted 14 days ago

Customer Service Executive (Club Concierge)

MyCareersFuture94,028 open roles

Pay
SGD 2,500 – SGD 2,800 a month
Where
East, Singapore
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Your applicationOpen nowCustomer Service Executive (Club Concierge)MyCareersFuture · East, Singapore
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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 14 days ago

The posting

JOB DESCRIPTION

  • Provide a high level of customer service and assist in members and guests’ enquiries.
  • Assist in golf reservations for members and guests (via phone, email or in-person).
  • Perform opening and closing procedures for golf sports shop.
  • Responsible for the accountability of all sales and money transactions made during shift.
  • Maintain an accurate up-to-date Golf Tee Sheet.
  • Collect fees for the green, buggy, rental club/shoes, corporate and late cancellation, etc.
  • Assist members and guests by selling merchandize an providing information in a professional manner.
  • Assist in rotating stock, displaying merchandize in an appealing, well presented and orderly manner.
  • Assist in maintaining/monitoring inventory and stocktake.
  • Communicate with Golf Service Attendant, Golf Course Officer on changes, wherever appropriate.
  • Assist corporate events with billing, registration, goodies bags, issuing score card, etc.
  • Receive and process payment from member’s monthly statement, refunds and billing disputes.
  • Assist and provide application relevant forms for members and guests on various privileges and services that we offer

JOB REQUIREMENTS

  • Min 1 year of experience in front desk duties
  • Good interpersonal and communication skills
  • Possess a high level of confidentiality when handling Private & Confidential matters
  • Five-day work week (include weekends and public holiday).
  • Rotating shift hours.
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