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Open nowPosted 18 days ago

Customer Service Executive

MyCareersFuture94,028 open roles

Pay
SGD 2,500 – SGD 3,500 a month
Where
Central, Singapore
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Your applicationOpen nowCustomer Service ExecutiveMyCareersFuture · Central, Singapore
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Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 18 days ago

The posting

Job Responsibilities:

  • Provide prompt frontline services and perform admin tasks.
  • Assist in salespersons licensing matters such as registration and resignations and recruitment.
  • Attending to walk-in, phone and email enquiries
  • Maintain proper filing and disposal of confidential documents
  • Identify and assess our salespersons' need to achieve satisfaction
  • Build sustainable relationships and trust with our salespersons through open and interactive communication
  • Handle complaints, provide appropriate solutions and alternatives within time limits; follow up to ensure resolution
  • Take the extra mile to engage our salespersons
  • Assist in liaising and creating agency collaterals like name card design, mailers, etc.
  • Assist in the design and creation of graphics, and layouts for making name cards

Requirements:

  • At least 1–2 years of relevant experience in front-desk customer service and face-to-face customer interactions.
  • Proficient in MS Office applications
  • Strong interpersonal and communication skills
  • A team player who fosters a cooperative work environment
  • Knowledge of creative design tools (e.g. Photoshop / Illustrator / Indesign /Canva) will be preferred.
  • Work Location: Central Region
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