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Open nowPosted 2 days ago

Customer Service Executive (Freight Forwarding)

MyCareersFuture94,028 open roles

Pay
SGD 2,500 – SGD 3,500 a month
Where
Central, Singapore
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Your applicationOpen nowCustomer Service Executive (Freight Forwarding)MyCareersFuture · Central, Singapore
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 2 days ago

The posting

Key Responsibilities

  • Attend to customer enquiries on quotations, shipment arrangements and day-to-day operational matters.
  • Prepare freight quotations and arrange the activation of import, export and cross-trade shipments.
  • Coordinate closely with customers, overseas agents and internal teams to facilitate smooth shipment operations.
  • Handle and verify import and export documentation, ensuring all required paperwork is completed within the required timelines.
  • Follow up on shipment movements and keep customers updated on the latest status and any changes.
  • Investigate and resolve customer concerns or operational issues, working with relevant parties on corrective actions where necessary.
  • Deliver consistent customer service by adhering to established processes, company policies and service standards.
  • Perform accurate data entry and maintain up-to-date shipment records, reports and documentation.
  • Support sales and marketing initiatives and other related activities when required.
  • Carry out other duties and assignments as directed by management.

Requirements

  • Minimum 2 years of relevant experience in freight forwarding, logistics or a similar industry.
  • Familiarity with import and export procedures and related documentation.
  • Understanding of air or sea freight operations

Interested Applicants, please click Apply Now

Chow Zi Qing

R2199258

RevUp Proservices Pte Ltd

EA.24C2366

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