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Open nowPosted today

Customer Service Executive #HDCC

MyCareersFuture92,057 open roles

Pay
SGD 2,000 – SGD 4,000 a month
Where
Central, Singapore
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Your applicationOpen nowCustomer Service Executive #HDCCMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 1 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted today

MyCareersFuture median: 1 days open

The posting

Your Next Customer Service Opportunity

Looking to build your customer service experience?

Join a customer-focused team where you will play an important role in assisting customers and advisors across multiple service channels, while delivering a smooth and consistent customer experience.

What You’ll Be Doing

  • Attend to customer and advisor enquiries through calls, emails and service requests.
  • Handle enquiries relating to policies, account requests and related services.
  • Assist customers with the use of online portals and mobile applications.
  • Manage feedback and complaints professionally, ensuring cases are followed through to resolution.
  • Handle escalated enquiries and provide appropriate assistance based on established service standards.
  • Make outbound calls to new customers and existing customers for follow-ups when required.
  • Work closely with internal teams and other contact centre functions to resolve customer issues.
  • Support departmental administration, workflows, process improvements and assigned projects.
  • Ensure all activities are carried out in accordance with internal procedures and relevant regulatory requirements.

What We’re Looking For

  • Min Diploma or equivalent tertiary qualification.
  • Customer-focused with a genuine interest in delivering quality service.
  • Strong verbal and written communication skills, with good interpersonal and empathy skills.
  • Able to handle customer feedback and escalations calmly and professionally.
  • Adaptable and able to pick up new systems, processes and product knowledge quickly.
  • Proactive, self-motivated and willing to contribute ideas for improving customer experience and operational efficiency.

📩 Interested? Send your CV to: [email protected]

Leon Leong De Cong R1551708 Recruit Express Pte Ltd EA License No. 99C4599

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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