The posting
✈️ CUSTOMER SERVICE EXECUTIVE | MNC | UP TO $4,500
📍 Loyang Lane 💰 Basic up to $4,500/month 🎁 13th Month + Variable Bonus ⭐ Average VB: 2 months | Historical payout over the past 5 years: approx. 4–4.5 months 🕢 7.30am–4.48pm 🚌 Company Transport Available
Great opportunity to join an established MNC supporting customer accounts, sales orders, repair quotations and order fulfilment in a technical / engineering environment.
Key Responsibilities
• Process sales orders, amendments and engineering changes accurately in the ERP system • Prepare customer repair quotations and follow up on approvals to support sales targets • Provide regular updates to customers on repair / parts status through weekly and customised reports • Monitor customer orders and business activities through to completion • Coordinate with internal departments to resolve issues, expedite orders and manage shipment schedules • Handle customer enquiries and maintain strong customer relationships • Maintain customer profiles, master pricing and product repair pricing in the ERP system • Prepare and update Repair Capability Listings / Catalogues • Review purchase orders and contracts, resolve discrepancies and ensure PO requirements are met • Support customer RFQ processes and financial modelling activities • Prepare departmental reports for management review • Drive continuous improvement initiatives to enhance customer service processes • Provide backup support within the Customer Service team
🚌 Company transport: Pick-up arrangements available from selected MRT / locations including Tampines, Pasir Ris, Sengkang and Kranji, subject to designated routes.
📩 Interested candidates, do submit your resume to : [email protected] OR telegram @jocelynchan
Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820



