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Open nowPosted 14 days ago

Customer Service Executive (Order Fulfilment)

MyCareersFuture94,028 open roles

Pay
SGD 3,200 – SGD 3,800 a month
Where
West, Singapore
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Your applicationOpen nowCustomer Service Executive (Order Fulfilment)MyCareersFuture · West, Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 14 days ago

The posting

We are seeking a proactive and customer-oriented Customer Service Executive to join our team. The ideal candidate will handle customer inquiries, process orders, and actively support sales activities.

Job Responsibilities:

  • Respond to customer inquiries via phone and email in a timely and professional manner.
  • Provide product information, quotations, and order status updates.
  • Process sales orders and coordinate with logistics/warehouse for timely delivery.
  • Handle and resolve customer complaints or issues efficiently.
  • Maintain accurate customer records and service history in the CRM system.
  • Support the sales team by generating quotations, preparing proposals, and managing documentation.
  • Prepare Purchase Requisitions (PR) / Sales Orders (SO) and arrange delivery.
  • Arrange installation and demonstration of packaging and warehousing machines and equipment.

Job Requirements:

  • Diploma or equivalent; a degree in Business, Sales, or related field is a plus.
  • At least 2 years of experience in order processing and/or sales support preferred.
  • Able to cope in a fast-paced working environment while maintaining accuracy and quality.
  • Strong communication and interpersonal skills.
  • Good organisational and multitasking abilities.
  • Independent and self-motivated, desire to acquire new knowledge, good initiative and with positive working attitude.
  • Proficient in Microsoft Office and CRM systems.
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