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Open nowPosted 22 days ago

Customer Service (Freight forwarding) [5 DAYS / FORT CANNING] (KCKC)

MyCareersFuture94,028 open roles

Pay
SGD 3,200 – SGD 3,500 a month
Where
Singapore
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Your applicationOpen nowCustomer Service (Freight forwarding) [5 DAYS / FORT CANNING] (KCKC)MyCareersFuture · Singapore

  1. YouYes, apply to this one.

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 22 days ago

The posting

5 days, 9am- 5.30pm

Address: Clemenceau Avenue, UE Square Singapore 239920 (Fort Canning)

Salary: $3200 -$3500

Job scope:

  • Respond promptly and professionally to client inquiries, ensuring high service standards.
  • Liaise with overseas offices and agents to coordinate quotations, bookings and shipment execution.
  • Handle import/export enquiries and bookings across sea, air and land transport modes.
  • Activate shipments based on confirmed selling rates and cost structures.
  • Collaborate closely with sales personnel to ensure smooth handover and operational follow through.
  • Source and maintain competitive rates from hauliers, shipping lines, co -loaders, overseas agents and subcontractors.
  • Monitor sales performance and contribute to forecasting and pipeline tracking.
  • Develop and maintain strong, long-term relationships with customers and vendors.
  • Establish and manage client-specific standing orders or SOPs for recurring shipments.
  • Working closely with internal departments (Sales, Operations, Finance) and external partners to ensure seamless execution.
  • Check and verify incoming job-related invoices before submission to the Finance Department.
  • Uphold all company policies including compliance, regulatory requirements, HSSE&Q standards, and Code of Business Conduct.
  • Stay informed on industry trends, freight regulations, and market developments.
  • Participate in training and development programs to enhance product knowledge and sales skills.
  • Propose and implement process improvements to boost operational efficiency and customer

Requirements:

  • At least 3 years of relevant experience in the freight forwarding industry
  • Very good proficiency with Microsoft Office Tools (Word, Excel etc.)

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

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