Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted today

Customer Service Manager – Aviation

MyCareersFuture94,028 open roles

Pay
SGD 2,900 – SGD 3,700 a month
Where
Central, Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service Manager – AviationMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted today

The posting

We are looking for an experienced customer service leader to oversee daily operations and ensure a smooth and positive experience for passengers.

This is a passenger services role within the aviation industry, and we welcome candidates from aviation, hospitality, travel, F&B, retail, and other customer-facing service environments who have experience leading frontline teams and managing daily operations.

Key Responsibilities

  • Oversee daily customer service and passenger service operations
  • Supervise, guide and support frontline staff to maintain service standards
  • Handle customer and passenger enquiries, feedback and service issues professionally
  • Coordinate with internal teams and relevant stakeholders to resolve operational matters
  • Monitor staffing and resources to support smooth daily operations
  • Manage unexpected situations and operational issues, ensuring appropriate follow-up
  • Ensure company procedures, safety requirements and service standards are followed
  • Coach and provide feedback to team members to support service quality and performance

Requirements

  • Min NITEC or equivalent qualification in Hospitality, Business, Tourism, Aviation, or a related field is preferred
  • Relevant experience in customer service, passenger services, hospitality, travel, F&B, retail, or similar service environments
  • Experience in a supervisory, team leader, duty management or operations role
  • Comfortable managing frontline teams and day-to-day operational matters
  • Good communication and interpersonal skills
  • Customer-oriented with the ability to handle service issues professionally
  • Able to work shifts, including weekends and public holidays

Aviation or airport service experience will be an advantage.

Interested candidates are welcome to apply with their updated resume.

Hey Rocket Pte Ltd (EA 21C0816)

Lisa Chi (R24124761)

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.