The posting
Job Highlights
- Career development opportunities
- Open, friendly and dynamic work environment
- Attractive salary that commensurate with experience and skills
Roles & Responsibilities
- Handle incoming calls, emails, and walk-in enquiries professionally, serving as the first point of contact for families
- Coordinate support between clients and funeral directors
- Support the team in maintaining service excellence across all client touchpoints
- Perform basic administrative duties and other ad-hoc tasks as required
We are looking for someone who…
- Is empathetic, calm, and respectful with clients
- Communicates clearly and is comfortable in client-facing roles
- Is organised, reliable, and follows through on tasks
- Has basic proficiency in Word and Excel
- Has customer service or call centre experience (preferred)
- Effectively communicate in a professional environment with Mandarin-speaking clients, staff, and stakeholders.
Interested applicants are invited to send your resume to our HR department at [email protected] to find out more. We regret that only shortlisted applicants will be notified.



