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Open nowPosted 30 days ago

Customer Service Officer

MyCareersFuture94,028 open roles

Pay
SGD 2,500 – SGD 2,700 a month
Where
Singapore
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Your applicationOpen nowCustomer Service OfficerMyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 30 days ago

The posting

Are you a people person who enjoys sales and building relationships?

We are looking for a confident and results-driven Customer Service Officer to join our clinic team. This is more than a traditional customer service role —you will play an active part in growing the clinic, converting opportunities and building long-term patient relationships.

Responsibilities

  • Convert– Engage patients, understand their needs and support the conversion of recommended care plans.
  • Follow Up – Manage leads and patient follow-ups, handle objections and close opportunities.
  • Retain– Build strong relationships and encourage patients to continue and renew their care.
  • Grow– Generate referrals from existing patients and support patient acquisition activities.
  • Recommend– Introduce relevant clinic products and services based on patient needs.
  • Engage– Create a positive patient experience from their first visit onwards.
  • Advocate– Develop opportunities for genuine Google reviews, testimonials, case studies and patient stories.
  • Collaborate– Work closely with Doctors and the clinic team to ensure a seamless patient journey.

We’re looking for someone who:

  • Has proven sales or business development experience.
  • Is confident communicating with customers and building rapport.
  • Enjoys working towards targets and achieving results.
  • Are comfortable handling objections and closing sales.
  • Has strong follow-up and relationship-building skills.
  • Is proactive, positive and takes ownership of their work.
  • Can balance commercial results with a genuine focus on customer experience.
  • Willingness to support neighbouring clinics through cross-deployment when required.
  • Able to work shifts, including weekends and evenings when required.

Experiencein healthcare, wellness, insurance, hospitality, retail or B2C sales will be anadvantage.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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