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Open nowPosted 14 days ago

🤝 Customer Service Officer

MyCareersFuture94,028 open roles

Pay
SGD 2,400 – SGD 2,500 a month
Where
Central, Singapore
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Your applicationOpen now🤝 Customer Service OfficerMyCareersFuture · Central, Singapore
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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 14 days ago

The posting

👩‍💻👨‍💻 Your Role:

  • Provide daily frontline customer services, including handling daily counter operations and processing payment transactions accurately and efficiently.
  • Coordinate and liaise with casket and undertaker service providers regarding funeral service arrangement.
  • Respond professionally to telephone enquiries, walk-in customers, and feedback, ensuring a high standard of customer satisfaction.
  • Prepare and process labels and stickers for urn storage and Ji-Ling services, ensuring accuracy and compliance with operational requirements.
  • Assist in the registration and administrative coordination of annual prayer events.
  • Maintain accurate customer records and ensure all documentation is properly completed and filed

📚 What You Bring:

  • Qualification: Min. GCE ‘O’ level
  • Year(s) of Experience: At least 1 year of frontline working experience
  • Language(s): Bilingual in English and Mandarin (both written and spoken) to communicate with both English and Mandarin-speaking stakeholders
  • Required Knowledge/Skill(s): Communication and interpersonal skills, Customer service skills, Attention to details, Proficient in handling cash/payment transactions, Computer-literate, Coordination and organizational skills
  • A team player with a positive attitude and able to adapt to a fast-paced environment
  • Able to work on weekend(s) and public holiday(s)
  • Comfortable liaising and coordinating with bereavement care and funeral service partners
  • Candidate with Dharma knowledge will be of an added advantage

🎊 Your Rewards:

  • Attractive salary commensurate with work experience
  • Delicious vegetarian meals provided to keep you energised throughout the day.
  • Few minutes of walking distance from Bright Hill MRT Station (TE7)
  • And more surprises — join us to discover the full package
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