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Open nowPosted 7 days ago

Customer Service Officer

MyCareersFuture94,028 open roles

Pay
SGD 2,200 – SGD 2,500 a month
Where
East, Singapore
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Your applicationOpen nowCustomer Service OfficerMyCareersFuture · East, Singapore
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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 7 days ago

The posting

Responsibilities:

  • Support Sales Team in orders processing i.e. purchase orders, sales orders, delivery orders etc.
  • Material request planning and processing.
  • Assist Sales Team in preparing quotations for customers.
  • Process, track and coordinate sample requests with suppliers and customers.
  • Process work orders for parts produced in-house
  • Monitor delivery dates and times of the suppliers and other relevant departments to ensure sales orders are delivered in a timely manner.
  • Assist QA department in handling rejects from customers and suppliers to meet customer’s satisfaction.
  • Study the forecast demand from customers closely and make purchase orders to suppliers as per required demand to ensure that stock inventory is in control.
  • Produce sales reports on a regular basis as per request by Manager
  • Train new employees to ensure they understand the job requirements.
  • Support Sales Team in daily operation to meet monthly sales targets and goals set.
  • Perform any other ad-hoc duties as assigned by superior or management

Requirements:

  • Minimum ‘O’ level qualification
  • At least 1-3 years of experience in customer support/procurement/ functions or in a similar capacity
  • Proficient in Microsoft Excel
  • Meticulous and attention to detail
  • Experience with MRP process and low
  • Good organisational, time management and problem-solving skills
  • Ability to work under pressure and in a fast-paced environment
  • Adaptability to change priorities and deadlines.
  • Team player mentality with a collaborative approach to work
  • Experience in administration and high volume of work may be advantageous
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