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Open nowPosted 7 days ago

Customer service officer

MyCareersFuture94,028 open roles

Pay
SGD 3,200 – SGD 3,700 a month
Where
West, Singapore
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Your applicationOpen nowCustomer service officerMyCareersFuture · West, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 7 days ago

The posting

MAJOR JOB DUTIES AND RESPONSIBILITIES

  • Monitor Daily operation of CS team and solve trouble
  • Train and support junior CSR to work in a productive/ lean/ efficient way
  • Support to set up SOP to meet the spirit of SPEED and ACCURACY
  • Check the material validity and price effectiveness in SAP
  • Generate quotes upon Accounts Managers’ or customers’ requests in SAP
  • Enter valid orders to initiate product shipment
  • Working with supply chain to make sure goods arrival to meet customer’s required delivery date
  • Contact with customer to make sure the valid certificates for chemical goods or DGs
  • Manage orders to ensure complete and on time delivery
  • Create on time invoices upon delivery or completion of installation
  • Manage returned and defective products to Logistic Centers and provide credits to customers
  • Contribute to continuous quality improvements to ensure business compliance
  • Take ownership of customers’ issues and resolutions
  • Ensures highest level of customer satisfaction(internal and external)

QUALIFICATIONS (Education/Training, Experience and Certifications)

  • Bachelor Degree, with 2 -3 years of customer service relevant experience will be a plus
  • International trade / logistics major or related experiences will be a plus

KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)

  • Good interpersonal and communication skills
  • Ability to work successfully in a team environment
  • Good customer service, analytical and problem-solving skills
  • Knowledge of SAP and Microsoft Office applications
  • Self-motivated and demonstrates initiative and result oriented
  • Must be able to communicate in Mandarin & English (Verbal and Written)
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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