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Open nowPosted 25 days ago

Customer Service Officer (Airfrieght) - East (Up to $3000)

MyCareersFuture94,028 open roles

Pay
SGD 2,500 – SGD 3,000 a month
Where
Singapore
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Your applicationOpen nowCustomer Service Officer (Airfrieght) - East (Up to $3000)MyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 25 days ago

The posting

· Handle cargo bookings for both direct and interline flights, including reservations, amendments, cancellations and customer enquiries.

· Perform flight planning based on available payload, capacity and booking levels to optimize flight utilization.

· Monitor booking levels, no-shows, offloads and shipment recovery.

· Manage booking allocation andcargo prioritization based on available capacity and operational requirements.

· Provide customers with timelyupdates on booking status, flight changes, delays, offloads and operationaldisruptions.

· Coordinate and follow up oninterline connections and onward movement of shipments.

· Monitor shipment movements andfollow up on irregularities, delays, short-shipped cargo and other serviceissues.

· Arrange shipment recovery,rebooking and alternative flight options in the event of offloads,cancellations or disruptions.

· Coordinate closely with sales and operations on capacity requirements, booking priorities and customer requirements.

Timing : Mon-Friday 8.30-6.00 pm, Alternate Saturday 9.00-12.30 pm

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    The review screen in CV Rocket: how each CV was read, round by round.

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