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Open nowPosted 6 days ago

Customer Service Officer (Aviation)

MyCareersFuture94,028 open roles

Pay
SGD 2,000 – SGD 2,400 a month
Where
Singapore
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Your applicationOpen nowCustomer Service Officer (Aviation)MyCareersFuture · Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 6 days ago

The posting

Our client is a global leader in gateway services, who is seeking to recruit a Customer Service Officer (Location: Airport). This position is based in Singapore.

Customer Service Officer (Location: Airport)

Responsibilities

· Oversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction.

· Guide, develop, motivate, and mentor both new and existing staff, maintaining the highest service, grooming, and discipline standards.

· Ensure compliance with safety, security, and standard operating procedures of the company, airlines, and airport authorities.

· Assist the Duty Manager in daily deployment based on agreed service standards with the airlines and airport authorities.

Requirements

  • A diploma in any discipline
  • Good command of written and spoken English
  • Pleasant with a cheerful disposition and good interpersonal skills
  • Team player in a fast-faced environment.
  • Independent and able to multi-task
  • Able to prioritise tasks effectively to ensure most important tasks are completed on time
  • Able to work on Rotating shifts

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

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