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Open nowPosted 3 days ago

Customer Service Officer

MyCareersFuture94,028 open roles

Pay
SGD 2,400 – SGD 3,500 a month
Where
Singapore
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Your applicationOpen nowCustomer Service OfficerMyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 3 days ago

The posting

Mavis has the distinction of being the most trusted brand in the tuition industry since 1986 with 17 centres island-wide and we are seeking dedicated Customer Service Officer to join us. As a frontline staff, you will be the first point of contact with our existing customers and prospective ones.

Job Highlights

  • 5 days work week
  • 38 hour work week
  • Up to 21 days of leave
  • Attractive salary remuneration and variable bonus
  • Medical and insurance coverage

Core Responsibilities:

  • Assist in administrative duties pertaining to student and course registration matters.
  • Provide professional service and advice in order to achieve customer satisfaction.
  • Assist customers with their queries and concerns with a service oriented attitude.
  • Actively promote the organisation’s programmes to prospective customers in a professional manner.
  • Assist and follow-up with prospective or existing customers to promote new subjects and courses.
  • Work towards company sales targets and to maximise retention
  • Handle customers enquiries, enrolment, payments and maintain accurate files for auditing.
  • Establish a good rapport and build relationships with both prospective and existing customers.

Requirements:

  • Minimum N Level
  • Preferably able to commit on weekends.
  • Strong interpersonal and communication skills
  • Positive work attitude, self-driven, independent, team player with strong service mindset

Why choose us?

  • Supportive Peers
  • Recognition & Rewards
  • Room for Growth & Career Advancement Opportunities
  • Comprehensive Training Program tailored to enhance skill set

If you believe you have the skills to contribute to our team, come join us now!

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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