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Open nowPosted 16 days ago

Customer Service Officer (Bank Teller)

MyCareersFuture94,028 open roles

Pay
SGD 3,000 – SGD 4,000 a month
Where
Singapore
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Your applicationOpen nowCustomer Service Officer (Bank Teller)MyCareersFuture · Singapore
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7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 16 days ago

The posting

Responsibilities

We are looking for exceptional customer-oriented individuals to join our Consumer Banking team. As a Customer Service Officer, you enjoy interacting with people from all walks of life and pride yourself on providing excellent service to customers with patience and empathy. An effective multi-tasker and good team player, you will have first-hand interaction with branch customers handling operational transaction activities, customer enquiries, data maintenance and the preparation of reports.

  • Execute customer transactions accurately and timely, including but not limited to cheque handling, cash deposits/withdrawals/transfers, loan payments and account opening/closure
  • Reconcile cash drawers, count and package coins and notes daily
  • Be well-versed in the bank’s products and services to address customers’ enquiries and needs promptly and effectively
  • Provide quality customer service to ensure a high level of customer satisfaction at all times

Requirements

  • Diploma qualification or higher
  • Product knowledge on savings accounts, cash deposits and withdrawals is preferred but not a strict requirement
  • Proficient in Microsoft Office software
  • Strong interpersonal and communication skills with a pleasant disposition
  • Self-motivated multi-tasker who is meticulous and able to work independently and accurately on assigned tasks and also a team player who thrives a in a fast-paced environment
  • Willing to work on a 5.5 or 6-day weekly schedule (including Saturdays)
  • Full training will be provided for all successful candidates.
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