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Open nowPosted today

Customer Service Officer

MyCareersFuture94,028 open roles

Pay
SGD 1,200 – SGD 2,300 a month
Where
North-East, Singapore
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Your applicationOpen nowCustomer Service OfficerMyCareersFuture · North-East, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted today

The posting

Job Description & Requirements

We are looking for enthusiastic and hard-working individual to join our team.

1. Respond to customer requests, complaints and inquiries via phone, email, CRM system and other sources professionally and in a timely manner.

2. Provide client information about the services and obtain details of complaints.

3. Keep records of customer interactions and transactions, recording details and enquiries, complaints and comments, as well as actions into the CRM system.

4. Follow up the sale leads and defect list (if any)

5. Arrange New Appointment and Defects with client and the respective department for site inspection

6. Assist in preparation of Quotation for Client

7. Follow up quotations, confirmations and payment status with client

8. Maintain open communication with clients for unpaid invoices and duly inform the Sales department when payment is overdue

9. Preparation of sale and sale-related reports on timely basis

10. Any other Ad Hoc duties

Job Requirements:

  • Good communication skills
  • Good command of written and spoken English.
  • Good interpersonal skills
  • Ability to listen and active problem-solving skills
  • Able to handle pressure

Benefits

  • Rate $15 - $22/hr
  • Incentives
  • Staff Training
  • Flexible working hours
  • Part time (Minimum 5 hours daily within working hours from Mon -Fri)
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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