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Open nowPosted 6 days ago

Customer Service Officer (Frontline) (Insurance) #NKC

MyCareersFuture94,028 open roles

Pay
SGD 3,800 – SGD 4,500 a month
Where
Singapore
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Your applicationOpen nowCustomer Service Officer (Frontline) (Insurance) #NKCMyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 6 days ago

The posting

Handle walk-in enquiries and requests from policyholders, representatives and business partners on insurance-related matters.

Follow up on unresolved cases and customer requests within the required timeframe.

Manage customer feedback, appeals and complaints professionally.

Provide accurate information and deliver a positive customer service experience.

Ensure compliance with company policies and regulatory requirements.

Identify and escalate potential risks or issues when required.

Support other customer service channels and service centres when needed.

Assist with projects and other ad-hoc duties as assigned.

Interested applicants may email resume to [email protected]

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

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    The review screen in CV Rocket: how each CV was read, round by round.

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3×

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