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Open nowPosted 14 days ago

Customer Service Officer (Insurance) (1 Year Contract) #NKC

MyCareersFuture94,028 open roles

Pay
SGD 3,000 – SGD 3,900 a month
Where
Singapore
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Your applicationOpen nowCustomer Service Officer (Insurance) (1 Year Contract) #NKCMyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 14 days ago

The posting

Job Responsibilities:

  • Handle customer and financial advisor enquiries, requests and feedback across phone, email and in-person channels.
  • Assist customers with the use of company portals and mobile applications.
  • Manage and follow up on service requests and complaints to ensure timely resolution.
  • Handle escalated enquiries from junior team members and outsourced contact centre staff.
  • Make outbound calls to welcome new customers and follow up with existing customers.
  • Ensure all customer interactions comply with service standards, internal procedures and regulatory requirements.
  • Assist with departmental administration, workflow improvements and other projects as assigned.

Interested applicants may email resume to [email protected]

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

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