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Open nowPosted 2 days ago

Customer Service Officer (MNC / Warehouse)

MyCareersFuture94,028 open roles

Pay
SGD 2,000 – SGD 2,600 a month
Where
Singapore
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Your applicationOpen nowCustomer Service Officer (MNC / Warehouse)MyCareersFuture · Singapore
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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 2 days ago

The posting

Industry: Logistics

MNC Environment

Permanent role (AWS Guaranteed + Variable Bonus + Overtime)

Responsibilities:

  • Ensure customer orders are processed accurately and in a timely manner.
  • Submit reports promptly in accordance with established customer schedules.
  • Investigate root causes of operational incidents and service failures; provide recommendations to Customer Service Managers and Management for improvements.
  • Liaise closely with customers to resolve order or shipment-related issues and provide regular updates.
  • Conduct cycle counts as scheduled and maintain proper documentation for audit trail purposes.
  • Reconcile stock discrepancies and ensure accurate inventory management within the customer’s WMS system.
  • Complete all billing activities promptly and accurately, supported by the necessary documentation.
  • Collate and compute monthly KPI reports, ensuring consistency and reliability.
  • Achieve and maintain KPI targets, while proactively suggesting improvements when necessary.

Requirements:

  • Customer Service Orientated and team player
  • Product and System knowledge & MS Office Skills

Job ID: LRYWW876

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

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