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Open nowPosted yesterday

Customer Service Officer (Part-time)

MyCareersFuture94,028 open roles

Pay
SGD 1,450 – SGD 1,750 a month
Where
East, Singapore
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Your applicationOpen nowCustomer Service Officer (Part-time)MyCareersFuture · East, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted yesterday

The posting

Core Responsibilities:

Counter Duties

  • Handle all duties required at the ISC counter, including end-to-end fulfillment for departure and/or arrival orders.
  • Receive and process orders accurately and timely on Warehouse Management System (WMS). Perform thorough check on item description, quantity and customer information.
  • Monitor order status and coordinate with merchants and runners to ensure timely fulfillment of orders.
  • Maintain accurate records of inventory movements, monitor stock levels at the counter, perform stock counts eg. PWP, GWP, coupons and report discrepancies promptly.
  • Assist with Changi Rewards membership enquiries, redemptions, and other marketing campaign giveaways as stipulated by CAG. Attend to customers’ enquiries at the counter and upsell commercial services (e.g. Shopping Concierge Services, Changi Rewards, etc.).
  • Ensure compliance with SOP and service standards.

Runner Duties

  • Responsible for the transfer, delivery and/or collection of items within terminals (counters, merchants, and NT backroom), ensuring orders are correct and quality checks are performed.

Checker Duties

  • Pick, pack and organize items for pick-up or delivery, ensuring accuracy and timeliness of orders.

Other Duties

  • Perform housekeeping duties and always ensure cleanliness of the counter and backroom.
  • Assist with any other duties as assigned by management.

Job Requirements:

  • Minimum “O” or “N” level with at least 1 year of experience in logistic/warehousing, retail/ customer service, hospitality industry.
  • Proficient in using Microsoft Office and confident in using mobile technology.
  • Customer centric and willing to go extra mile.
  • Team player with good interpersonal and communication skills.
  • Ability to multi-task and solve problems effectively.
  • Pleasant disposition, well-groomed, and approachable.
  • Ability to walk long distance e.g. across airport terminals and lift/ carry inventory items as part of operations.
  • Able to obtain an Airport Pass (Airside).

12-hour shift : 10am to 10pm or 10pm to 10am (Need to commit at least 3 days per week. Please indicate your shift preference)

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Smarte Carte Singapore Pte Ltd to collect, use and disclose your personal data for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes.

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    The review screen in CV Rocket: how each CV was read, round by round.

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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