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Open nowPosted 16 days ago

CUSTOMER SERVICE OFFICER [PPS2-001-10]

MyCareersFuture94,028 open roles

Pay
SGD 3,200 – SGD 4,500 a month
Where
Singapore
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Your applicationOpen nowCUSTOMER SERVICE OFFICER [PPS2-001-10]MyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 16 days ago

The posting

Key Responsibilities:

  • Be the friendly, professional first point of contact for all customer enquiries across phone, email, chat, and digital channels
  • Deliver prompt, accurate, and empathetic responses that consistently meet and exceed customer expectations
  • Log, manage, and resolve customer issues efficiently while maintaining the highest standards of professionalism and care
  • Process transactions, bookings, and service requests accurately and with a strong eye for detail
  • Follow up proactively with customers to confirm resolution, ensure satisfaction, and strengthen long-term relationships
  • Escalate complex or sensitive issues to the relevant departments promptly with clear and complete context
  • Maintain accurate CRM records, customer interaction logs, and service documentation at all times
  • Collaborate with internal teams to continuously improve customer service processes and uphold consistent service standards

Requirements:

  • Minimum Diploma and above
  • Cheerful, patient, and genuinely customer-oriented
  • Strong communication and problem-solving skills
  • Comfortable handling calls or live chat systems
  • Able to perform well in a fast-paced service environment

EA License Number: 22C1278

Disclaimer: By applying, you consent to being contacted for current or future job opportunities. All personal data will be managed in line with Singapore's PDPA and used solely for recruitment purposes.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

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Before you press

Straight answers

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

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