The posting
Job Title: Customer Service & Operations Coordinator (ID4823) Location: Tai Seng Working Hours: Monday to Friday 9:30am to 6:00pm, Alternate Sat 11:30am am to 2:30 pm Salary : $2500-$2800
Responsibilities • Front-Line Service Counter & Intake • Greet customers, assess their product issues, and intake repair items at the service • Route repair sets to internal technicians or external suppliers/factory service centres. • Tracking System & Inventory Management • Maintain, update, and manage a digital repair tracking system (or ERP/Excel sheet) daily. • Provide regular status updates to customers via phone, email, or WhatsApp messaging.



