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Open nowPosted 10 days ago

Customer Service & Operations Executive (Air Freight)

MyCareersFuture94,028 open roles

Pay
SGD 3,100 – SGD 4,000 a month
Where
East, Singapore
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Your applicationOpen nowCustomer Service & Operations Executive (Air Freight)MyCareersFuture · East, Singapore

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 10 days ago

The posting

JOB DESCRIPTION

  • To assist the Customer Service Supervisor in the daily operational tasks
  • To promptly handle Customer’s & Overseas enquiries on Air Export Booking / Air Import arrangements
  • Liaise with Airlines / Co-loaders for space booking
  • Liaise with transporters on cargo collections / deliveries
  • To service assigned customers as 1 contact window for both import/export
  • To liaise with overseas agents on the various requirements and rates
  • To ensure compliance with customer’s Standard Operating Procedures
  • To complete job invoicing and permit declarations for Air Import / Export jobs

REQUIREMENTS

  • Diploma/ Degree preferred
  • Minimum 3 years' experience in freight forwarding with air freight and/or with master co-loader knowledge
  • Team player with strong operational knowledge
  • Possess good customer service & coordination skills
  • Possess excellent communication and interpersonal skills
  • Pleasant/Positive personality, self motivated with a desire to excel
  • Proficient in MS Office
  • Ability to work independently
  • DGR trained will be an advantage
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