Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 14 days ago

Customer Service & Operations Specialist (Freight Forwarding)

MyCareersFuture94,028 open roles

Pay
SGD 3,500 – SGD 4,000 a month
Where
Central, Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service & Operations Specialist (Freight Forwarding)MyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 14 days ago

The posting

Established in 2014, EasySpeed Supply Chain Co.,Ltd. is a leading innovator in cross-border e-commerce logistics, providing intelligent, end-to-end solutions for global import and export operations. With an annual revenue exceeding 1 billion U.S. dollars, a global presence spanning 22 offices, and a dedicated team of over 400 employees, we work closely with more than 400 freight agents,40 major airlines, and multiple ocean carriers. Every year, we operate over 1,000 international direct cargo charter flights, manage more than 200,000 tons of international air cargo and facilitate extensive ocean freight services, including full-container load (FCL) and less-than-container load (LCL) shipments. In addition to air and ocean freight, EasySpeed provides customs brokerage, warehousing, last-mile delivery, and tailored supply chain solutions to meet all logistics needs.

Driven by continuous innovation, industry expertise, and an unwavering commitment to excellence, EasySpeed delivers lasting value and reliability to our clients. We believe in forging meaningful partnerships, nurturing mutual trust, and adding a human touch to every journey. From air freight to ocean shipping and beyond, we ensure that every shipment moves forward with care, precision, and a genuine sense of connection.

Website: https://www.easy-speed.com/

Key Responsibilities:

Operational Execution & Data Integrity:

  • Execute the end-to-end monitoring process for assigned non-EasySpeed office shipments (Air and Ocean)
  • Ensure all shipment data is entered into the Cargowise system accurately and in a timely manner, upholding the highest standards of data integrity.
  • Proactively track and trace shipments, identifying potential delays and escalating issues to the supervisor as needed.

Customer & Stakeholder Support:

  • Serve as a reliable point of contact for customer and agent inquiries, providing timely and professional communication.
  • Support the performance management of our overseas agents by ensuring they have the necessary data and updates to meet service level agreements.
  • Collaborate closely with internal Air Operations, Ocean Operations, and Key Account teams by providing essential operational support and information.

Process Adherence & Continuous Improvement:

  • Follow established Standard Operating Procedures (SOPs) meticulously to maintain consistency and quality.
  • Identify and suggest opportunities for improving workflow efficiencies, particularly in Cargowise data entry and shipment monitoring processes.
  • Participate in continuous improvement projects led by the Operations Supervisor, contributing ideas and supporting implementation.

Qualification & Requirement:

  • Bachelor's degree in Supply Chain, Logistics, Business, or a related field is a plus.
  • 1-2 years of experience in freight forwarding operations, especially mastery of Air freight.
  • Proficiency with the Cargowise platform is a significant advantage and a key requirement for success in this role.
  • Good understanding of air and/or ocean freight documentation and processes.
  • Strong attention to detail and a commitment to accuracy in all tasks.
  • Good problem-solving skills and a proactive approach to work.
  • A team player with a positive attitude and eagerness to learn.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.