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Open nowPosted 21 days ago

Customer Service Specialist

MyCareersFuture94,028 open roles

Pay
SGD 2,000 – SGD 2,800 a month
Where
East, Singapore
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Your applicationOpen nowCustomer Service SpecialistMyCareersFuture · East, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 21 days ago

The posting

We seek individuals with patience, good listening, and problem-solving skills who find joy in delighting our customers, ensuring customer satisfaction, and ALWAYS bringing a SMILE to our customers’ faces.

Our esteemed Retail professional in our COURTS In-House Call Centre daily task is as follows:

The essential responsibilities of the incumbent include:

• Respond to customers’ enquiries via the respective Customer Service touch points like hotline, email and social media

• Work with different departments within the organisation on service recovery for case closure at customer’s level

• Update and record the customers information via internal customer information system.

What we can develop in you:

• Learn to work with a variety of people

• Opportunity to cross sell products or services over the phone

• On-the-job training

• Career and self-development

To be successful in this role:

• Patience

• Good listening skills

• Problem-solving skills

• Firm and warm

• Ability to work under pressure

Formal Education & Certification

  • Minimum GCE “O” Level
  • 2 years of working experience

Knowledge & Experience

  • Customer Service experience

Personal Attributes

  • Positive attitude
  • Team player
  • Good communication skills - written and spoken
  • Good listening skills
  • High level of initiative and integrity
  • Good presentation skills
  • Customer oriented personality
  • Computer proficiency
  • Ability to work under pressure in a fast pace working environment

We are open for :

  • Full Time
  • Part Time (4 days work week, 8 hours per day)
  • Contract

Must be able to work on weekends.

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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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