Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 4 days ago

Customer Support Executive (Account Management)

MyCareersFuture92,057 open roles

Pay
SGD 3,500 – SGD 4,000 a month
Where
Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Support Executive (Account Management)MyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 1 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 4 days ago

MyCareersFuture median: 1 days open

The posting

Purpose of the role:

The Customer Support Executive (Account Management) shall manage and administer Integrated Services Agreement and/or major component agreement, executed by Sales team while governing the profitability of the Agreement.

He/She is the focal point in the commercial management of the Agreement and makes sure each internal department meets the needs of the customer and conquering customer’s satisfaction with our services.

Job Responsibilities

  • Preferred point of contact for the customer in the performance of the Agreement;
  • Make sure services performed are in line with the Agreement;
  • Organize regular internal and customer meetings to review performance;
  • Resolve customer issues and concerns;
  • Set up and organise contract review meeting, define administrative process, data in the ERP system;
  • Coordinate all internal teams involved in delivering the agreement;
  • Review and ensure invoicing for services under Agreement (FH, monthly fees, … ) as well as time and material services are in order;
  • Manage out of scope services;
  • Prepare performance review (FH, pool performance, core unit return, NFF…);
  • Ensure all services are delivered according to the agreement terms;
  • Handle disputes and coordinate credit notes when approved;
  • Main contact point for customers;
  • Resolve customer issues and concerns;
  • Ensure healthy financial status, including payments and overdue recovery;
  • Support sales objectives and targets;
  • Monitor data accuracy and operational performance indicators;
  • Support customers during AOG (Aircraft on Ground) situations;
  • Assist the sales team during agreement renewals;
  • Perform other tasks as assigned by Manager.

Job requirements:

  • Minimum ‘O’ Levels/ Diploma in any relevant discipline;
  • At least one year of relevant experience in the aviation industry is preferred; customer supportexperience is an added advantage;
  • Excellent written and oral communication and presentation skills;
  • Strong work ethics, team player, customer oriented with meticulous mindset;
  • Experience in preparing quotations and invoices;
  • Self-motivated person who can bring ideas and improve our existing processes;
  • Proficient in Microsoft applications and ERP such as M3 or SAP;
  • Regular Travel required for this position;
  • Fluent in English
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.