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Open nowPosted 14 days ago

Cyber Security and Managed IT Services Manager

MyCareersFuture94,028 open roles

Pay
SGD 6,000 – SGD 8,000 a month
Where
Central, Singapore
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Your applicationOpen nowCyber Security and Managed IT Services ManagerMyCareersFuture · Central, Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 14 days ago

The posting

What does the role look like?

Cyber Security Service Management

  • Develop, implement, and maintain cyber security strategies, policies, and procedures to support clients’ operations.
  • Monitor clients’ IT environments for security threats, respond to incidents, and manage risk assessments and audits for clients.
  • Ensure clients’ compliance with relevant legal, regulatory, and industry standards (such as GDPR, ISO 27001).
  • Lead cyber security awareness and training programs for clients.
  • Conduct investigations of clients’ security incidents, recommending remediation and prevention strategies.

Service Delivery Management

  • Lead the daily operations of managed IT services, including infrastructure maintenance, system monitoring, and technical support.
  • Oversee delivery of cybersecurity services such as vulnerability assessments, intrusion detection, and incident response.
  • Ensure compliance with SLAs and regulatory standards (ISO 27001, GDPR, etc.).
  • Develop and implement policies, procedures, and best practices for IT service delivery and security.
  • Coordinate and manage relationships with third-party vendors and partners.
  • Manage escalations, resolve client issues, and ensure continuous improvement of service delivery.

Pre-Sales Support

  • Collaborate with sales and business development teams to understand client needs and propose suitable technical solutions.
  • Prepare and present proposals, solution architectures, and demonstrations for prospective clients.
  • Respond to RFPs/RFIs with tailored technical documentation and cost estimates.
  • Provide expert input during client discussions, meetings, and proof-of-concept sessions.
  • Maintain strong knowledge of market trends, competitor offerings, and emerging technologies.

Team Management

  • Lead, mentor, and develop IT and cyber security professionals, fostering continuous learning and growth.
  • Organize and oversee resource allocation for projects and client engagements.
  • Conduct regular performance reviews and lead knowledge-sharing initiatives.

Cost Management & Reporting

  • Develop, track, and manage cyber security and IT operation budgets.
  • Identify opportunities to optimize cost structure and improve service efficiency.
  • Produce reports on service performance, security incidents, and pre-sales activities for management review.

Requirements:

  • Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field
  • Relevant certifications such as CISSP, CISM, ITIL, CCSP, or equivalent
  • Minimum 5 years of experience in IT service delivery and cyber security management
  • Proven experience in technical pre-sales support, solution design, and client engagement
  • Strong understanding of cyber security frameworks, ITIL service management, and compliance standards
  • Excellent communication, presentation, and interpersonal skills
  • Leadership and team management abilities
  • Experience with cloud platforms (AWS, Azure, Google Cloud)
  • Familiarity with network architecture, firewalls, endpoint security, and threat intelligence
  • Commercial awareness and ability to translate technical features into business benefits

Morgan McKinley Pte Ltd

Lay Sihua

EA Licence No.: 11C5502

EA Reg No.: R23114633

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