The posting
- Vendor & Service Quality Management: Monitor supplier adherence to service standards, evaluate vendor performance metrics, and enforce quality control measures. Implement service enhancements to maintain high employee satisfaction ratings.
- Resource Tracking & Data Integrity: Maintain accurate records of check-in/check-out logs, housing inventories, and occupancy data across corporate dormitories and leased apartments to support administrative audits and planning.
- Financial Administration: Verify, reconcile, and process housing-related invoices and vendor payments on schedule to ensure billing accuracy and operational transparency.
- Dynamic Resource Planning: Partner with procurement teams and internal business units to forecast housing demand, acquire residential inventory (dormitories, apartments, hotels), and optimize resource distribution for resident, traveling, and contingent personnel.
- Maintain and update accurate employee records and HR databases, including personnel files, employee movements, leave records, and other HR documentation.
- Assist with payroll preparation by providing accurate and timely HR data, including absences, bonuses, leave balances, and other payroll-related information. Support CPF and SDL submissions where required. Manage petty cash and staff claims, including monitoring expenses, maintaining accurate records, and preparing GST schedules. Oversee the day-to-day operations providing support and coordination to the on-site Administrator on payroll, recruitment, HR, and office administration matters. Provide full-spectrum HR support including recruitment, new-joiner orientation, performance management, internal communications, compensation and benefits (C&B), and general HR administration. Work closely with the HR & Administrative Manager to ensure consistency and effective coordination of regional HR and administrative matters.
- Organize and maintain an efficient filing and documentation system for correspondence, employee records, and other company documents, ensuring accuracy, confidentiality, and easy retrieval.
- Oversee new-joiner induction and orientation processes to ensure a smooth and positive onboarding experience.
- Schedule and coordinate meetings, appointments, business travel arrangements, and company events.
- Handle ad-hoc HR and administrative tasks and participate in special projects as assigned by management.
- Supervising and supporting administrative staff, including hiring, scheduling, training and performance evaluations
- Overseeing the administrative department’s budget and resources
- Coordinating communications, workflows and schedules
- Developing and implementing office policies and procedures to improve workflow and compliance
- Supervising the records management processes and procedures
- Delegating administrative tasks to team members
- Managing the facilities and equipment to create a safe environment
- Ensuring compliance with relevant regulations
- Oversee housing service requests, manage dormitory allocations, and handle day-to-day resident needs. Audit eligibility for housing monetization programs and process associated subsidy applications.
