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Open nowPosted 8 days ago

Desktop Support Engineer (1 Year Contract Renewable)

MyCareersFuture94,028 open roles

Pay
SGD 2,500 – SGD 2,900 a month
Where
Central, Singapore
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Your applicationOpen nowDesktop Support Engineer (1 Year Contract Renewable)MyCareersFuture · Central, Singapore
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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 8 days ago

The posting

Company Overview

Founded in 2013, MQ Solutions & Services builds lasting business relations by upholding Moral Quotient—understanding right from wrong and acting on core values—in Information and Communication Technology.

Job Summary

Provide on-site IT support by troubleshooting and resolving desktop PC and printer issues, deploying hardware and software, and serving as the first point of contact for IT-related customer calls in a fast-paced environment.

Responsibilities

  • Troubleshoot and resolve desktop PC and printer issues on customer sites to ensure minimal downtime
  • Serve as the first point of contact for customer IT-related calls, providing timely and effective support
  • Deploy new hardware and software across multiple users and locations to maintain up-to-date IT infrastructure
  • Install and troubleshoot IT hardware and software in a large, fast-paced user environment to support operational continuity
  • Perform ad-hoc IT maintenance and support tasks as assigned by the reporting manager
  • Collaborate with team members and interact professionally with customers and vendors to deliver quality service
  • Maintain a customer-focused approach by diligently addressing service issues and ensuring customer satisfaction
  • Demonstrate self-motivation and commitment to completing assigned duties efficiently
  • Standby duties may be required, including working at customer premises as needed

Required competencies and certifications

  • Proficient in Microsoft Operating Systems (XP, Vista, Windows 7, 2000, 2003, 2008) for desktop and server support in end-user environments

Preferred competencies and qualifications

  • Strong interpersonal, analytical, and problem-solving skills to effectively address IT issues
  • Experience working in teams and managing interactions with customers and vendors
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