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Open nowPosted 30 days ago

Desktop Support Engineer

MyCareersFuture94,028 open roles

Pay
SGD 2,500 – SGD 3,500 a month
Where
Central, Singapore
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Your applicationOpen nowDesktop Support EngineerMyCareersFuture · Central, Singapore
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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 30 days ago

The posting

Scope of Work and Responsibilities

  • Analytical in solving and troubleshooting customer’s IT network and infrastructure.
  • IT Support Technicians work to maintain inhouse and clients computer systems and networks.
  • Help the users of a network to use relevant devices and applications by answering any questions that may arise. It is part tech job and part customer service.
  • Able to work and thrive under pressure with tight deadlines and fulfill tasks agreed to the customer.
  • Able to fulfill KPI given for performance review
  • Must be familiar with common PC and application software; Reloading; Backup of Desktop systems
  • Any other ad-hoc duties assigned by superiors or Directors
  • Must be able to work independently and analyse problems before escalation or discussing with immediate superiors or Directors

Soft Skills

  • Strong interpersonal and communication skills.
  • Strong trouble-shooting and problem solving skills;
  • Proactive, flexible and energetic team player
  • Possess a positive “can-do” attitude towards work.
  • Fluent in English and writing

Requirements:

  • Diploma / Degree or other relevant qualification
  • At least 2 years of experience in Desktop support
  • Install, configure, and update operating systems (like Windows or macOS) and business applications.
  • Replace faulty components like hard drives, memory, and screens, or set up new workstations for employees or clients
  • Strong communication and tech support skills
  • Record problems and solutions in a helpdesk ticketing system and track hardware inventory
  • Ensure antivirus tools are active, apply security patches, and assist with data backup routines.
  • Cloud administration such as M365 and Email control panel is essential
  • Experience with standard desktop imaging and packaging
  • Strong network troubleshooting skills and understanding of networking.

We regret that only shortlisted candidates will be notified.

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