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Open nowPosted 7 days ago

Desktop Support Engineer

MyCareersFuture94,028 open roles

Pay
SGD 2,200 – SGD 3,000 a month
Where
Singapore
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Your applicationOpen nowDesktop Support EngineerMyCareersFuture · Singapore

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Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 7 days ago

The posting

Rapid Systemz Pte Ltd– A Singapore-headquartered company, a leader in global IT Infrastructure Services. We specialize in providing IT Services and field engineers-whether it's full-time, on-site, ad-hoc, or mobile support.

Our client is looking for the below engineer for their Office. The engineer shall be full time in our client premises.

JOB DESCRIPTION

1. Technical Support:

o Provide first- and second-line support for hardware and software issues.

o Troubleshoot desktop, laptop, and peripheral problems to ensure minimal downtime.

o Respond to service requests and incidents in a timely manner.

2. Hardware & Software Management:

o Install, configure, and maintain desktop and laptop operating systems (Windows/Mac/Linux).

o Install and update software applications and drivers.

o Set up and maintain user accounts and permissions.

3. Asset Management:

o Manage IT inventory, including desktops, laptops, and peripherals.

o Ensure proper documentation and tracking of IT assets.

4. Network Support:

o Assist with basic network troubleshooting (e.g., connectivity, printer access).

o Support VPN, wireless, and LAN/WAN configurations as required.

5. Collaboration & Training:

o Work closely with other IT teams to resolve escalated issues.

o Provide user training for new hardware or software implementations.

6. Security & Compliance:

o Ensure devices are compliant with company security policies and standards.

o Conduct regular updates and patches to maintain system integrity.

Key Requirements:

Education & Experience:

  • Minimum academic qualification: Diploma or below (Nitec/technical diploma in IT, Computer Engineering, or related discipline preferred).
  • Proven experience (2+ years) in a similar Desktop Support or IT Helpdesk role.

Technical Skills:

  •  Proficiency in Windows and macOS operating systems.
  •  Familiarity with Active Directory, Group Policy, and Office 365.
  •  Knowledge of basic networking concepts (DNS, DHCP, TCP/IP).
  •  Experience with remote support tools like TeamViewer, AnyDesk, or SCCM.
  •  Exposure to endpoint management tools like Intune or JAMF is a plus.

Soft Skills:

  •  Strong problem-solving and analytical skills.
  •  Excellent communication and customer service skills.
  •  Ability to work under pressure and manage multiple tasks effectively.

Preferred Certifications:

  •  CompTIA A+, Network+
  •  Microsoft Certified: Modern Desktop Administrator Associate
  •  ITIL Foundation
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